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Shopping Cart FAQ

Q1) Are there any online quantity discounts?
Q2) Is ther a minimum Order for On line Orders?
Q3) Is there a MAXIMUM weight limit for on-line orders?
Q4) Why does my package Weigh so much?
Q5) What carrier will my package be delivered by?
Q6) Can you take orders for International customers?
Q7) Will there be any notice to price changes?

Q1) Are there any online quantity discounts?
A1) Yes, On line orders that have 5 to 9 items should recieve a 5% discount and orders with 10 or more items should receive a 10% discount.

Q2) Is ther a minimum Order for On line Orders?
A2) Yes, there is a $5.00 sur charge for orders under $30.01.  Orders over $30.00 should not be charged the $5.00.

Q3) Is there a MAXIMUM weight limit for on-line orders?
A3) Yes, Orders over 150# cannot be calculated due to UPS On-line processors. 

Q4) Why does my package Weigh so much?
A4) Unfortunately UPS & Fed-Ex exclusively use a "Dimentional weight calculation" to calculate the packages shipping weight.  Therefore even if the Actual weight of a Cessna 172 Windshield package is only 30#, the Dimentional weight is calculated as follows (24"x29"x50")/194 = 179# There is also a $40 UPS surcharge for packages more than 130" girth & length.  We calculate to 96# for a typical windshield. 

Q5) What carrier will my package be delivered by?
A5) We use UPS & Fed-Ex mostly, on occasion we have used DHL or other carriers.  Some packages may come UPS Chain solutions, Fed Ex freight, Yellow, or other trucking companies for larger packages.   Although we use UPS as our shipping calculator your package may come VIA a different carrier such as UPS Chain solutions (Emery World wide) or Fed-Ex freight.  IF you have a preference you may ask us to use a specific carrier, If the price of your preferred carrier is significantly higher than the e-store calculated price we may need to contact you for additional payment for those packages. 

Q6) Can you take orders for International customers?
A6) Unfortunately not at this time.  Due to our Credit card processor company we are unable to take International orders.  Our Processor does not accept International Credit cards at this time for security reasons.

Q7) Will there be any notice to price changes?
A6) Unfortunately no, due to too many factors to list, prices are subject to change without notice.  

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